Contact Me

If you’re having trouble logging in, try the following steps:

• Ensure that you are using the correct email address and password.
• Try login from this page Edit Your Profile.
• Reset your password if you’ve forgotten it.
• Clear your browser’s cache and cookies.
• Try logging in from a different browser or device.

If you did not receive your email verification link, please:

• Check your spam or junk folder.
• Ensure that you entered the correct email address.
• Request a new verification link.
• If you do not see the message “Your account is pending email verification. Click here to re-send the verification email.” then your account is verified, and no further action is needed.

If your premium plan is not showing up, try these steps:

• Sign out and then log in again to refresh your account.
• Check your email for a confirmation message regarding your premium plan.
• Contact our support team at info@thefairywhobakes.com for assistance or fill out the form ‘Write A Message’ on this page.

To upgrade to a premium plan:

• Log in to your account.
• Navigate to the Premium Plans page.
• Select the plan that best suits your needs and follow the prompts to complete the purchase.

To update your account information:

• Log in to your account.
• Go to your account settings.
• Edit the necessary fields and save your changes.

To cancel your subscription:

• Log in to your account.
• Navigate to the Your Membership page.
• Select the option to cancel your subscription and follow the prompts.

To cancel the auto-renewal of your subscription:

• Log in to your account.
• Go to the Your Membership page.
• Choose the option to cancel auto-renewal and confirm your choice.

To update your credit card information:

• Log in to your account.
• Navigate to the Your Membership page.
• Update your credit card details and save the changes.

To check your payment history:

• Log in to your account.
• Navigate to the Your Membership page.
• Here, you will find a detailed list of all your past transactions, including dates, amounts, and payment methods used.

If you need further assistance, our customer support team is here to help. You can reach us at:

• Email: info@thefairywhobakes.com
• Or fill out the form on this current page.